1. Transparency

We publish a full, itemized breakdown of service costs on our Website and in consultation materials:

Consultations (initial, follow‑up)
Diagnostics and imaging
IVF and lab procedure fees (including ICSI, embryo freezing, storage)
Medication packages and add‑ons (Own/Self gametes, Donor gametes,( from registered ART banks),PGD, etc.)

2. Effective Date & Updates

Prices effective from the date shown. We reserve the right to revise pricing with 30 days’ notice, without affecting confirmed treatments within that period.

3. Package Offers

Any special packages are clearly described with included/excluded items, validity timeframe, and refund eligibility aligned with Refund Policy.

4. Taxes & Additional Costs

All costs are exclusive of applicable GST and third-party expenses (e.g courier charges), which are billed separately.

5. Financing & Insurance

Payment plans and third-party financing offered as applicable. Insurance claims (domestic or international) are facilitated, but the patient is ultimately responsible for any shortfall.

6. Charge Disputes

Discrepancies between quoted and billed amounts should be reported within 15 days of billing. Disputes handled via internal grievance mechanism or consumer forums.

ART Regulation Act 2021 and Surrogacy (Regulation ) Act 2021 compliance integrated in patient terms and data handling policies.

DPDP Act 2023 for Indian data principals: explicit consent, data fiduciary duties, grievance redressal, language availability, nomination rights, Data Protection Board escalation .